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Help Center
When you encounter any problems, you can contact us by email and we will get in touch with you as soon as possible
All orders go through a processing time of 1–3 business days before shipping. You will receive a confirmation email once your order is packed and ready to ship.
Once shipped, packages typically take 4–7 business days to arrive within the United States.
From the moment you place your order, the estimated total delivery time is 5–10 business days, including processing and transit.
We’re here to help! If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with a photo, and our team will arrange a replacement or a quick resolution.
If your order has not been shipped yet, email us immediately at Support@auxra.shop
with the correct address. Once shipped, we are no longer able to modify address details..
